UPS Mobile App Reviews

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Most pathetic company in existence.

UPS may be the most dysfunctional, untrustworthy, pathetic, terrible company Ive ever seen. Not once have they ever delivered anything on time, they update their tracking 6 hours late, and it has currently taken them three business days to deliver something to my house from a facility 30 minutes away. What a joke of a company. I hope they go into bankruptcy because their service is insultingly bad.

Love, but...

I extremely love this app, but I want to know when it delivers it to my house, like when I comes they should send a notification so we know if its here yet, also I saw the picture where it shows the location of the thing we ordered on a map, the app only tells us where it is, I hope you improve your app. I extremely love this app!! ❤️❤️❤️❤️❤️

Will not load

The app will not load on my iPod touch 5th gen. I will try and load the app and all I get is a blank screen on my iPod touch 5th generation running the newest iOS

Why cant I delete previous deliveries?

I dont care about previous deliveries so I should be able to delete them. Also they shouldnt be listed at the top of the page. They should be at the bottom. Up coming should be at the top.

All it is is a black screen.

I have downloaded and deleted this app five times. All I get is a black screen . Its so irritating. I dont get why it wont work whatever it is fix it. Im tired of using browser and logging in and out constantly.

Underrated!

Does what its suppose to! Copy a tracking number, open the app, it asks if you want to track that number you copied without you ever pasting it in. All the info you need at your fingertip. How cool is that?

delivery planner will not scroll past first notification

Cannot scroll past the first notice (tracking nbr). The list will slide up, but when you let go in order to select one the list slides back down.

Quick and easy to use

Works great on my 5S not sure what the bad reviews are about?? Get over it pessimistic the glass is half full

Good Company, Terrible App

Dont bother. Just go to their website instead.

Very convoluted App

I change my preferred delivery location to my local UPS store I had two items delivered today one of them showed up at the UPS store the other one showed up at my home. When viewing deliveries locations it does not show that I have a preferred location such as my UPS store. Please fix

Basic but Not Brilliant

UPS is not my preferred shipper, so I dont use it much. The app handles basic needs. It lets me have all deliveries go automatically to one of two UPS stores of my choice. And I get email and txt notification of package status; I could also choose voice notification but thats not practical for me. But there are issues, too. It took over 30 minutes to get an email with a password reset code - thats about 28-29 minutes too long. It shows the status of packages Ive already picked up as not yet delivered - weeks later! And UPS customer support could not find the package at all - lost in space! As I said, UPS is not my preferred shipper.

Cannot change address

Cannot change my address and since I moved this app has become worthless

DO NOT DOWNLOAD!!

no paste function Doesnt boot Lags device

Works great

Works great and does everything I need it to do.

Used to work great

It used to work great on my old iPod, but on my new one, it just opens to a black screen and nothing. Loved it before. Please fix it.

Useless

Im not sure what the app is for or why they even have one. The website is awful and the app is even less helpful. If only my suppliers would stop using UPS. The app doesnt really let you do anything. You can attempt to change a ship date for $5 or have them hold it at the one in state shipping location. There isnt even a link to call UPS from the app that I could find easily. How UPS is in business is baffling. I think they are still operating with systems from the 80s.

App is Broken &/or Not Working

If youre forced to use UPS because of Amazon like I am, then youll be best to stay away from this app. I dont know whats wrong with it, but whenever I open it, it doesnt go anywhere passed a brown screen of nothingness. Youre better off either using the mobile site, or another similar app.

Forgets Login

This looks promising, with lots of ways to monitor and modify deliveries, but it is all referred useless by the fact that it doesnt keep your identity. Every time you launch, you have to log in again, and even that often does not work, requiring a password reset. Very disappointing

Sort option

Would display by newest date first. Cannot find sort option and have to scroll past previous deliveries to get to current one.

Junk app

This may be the most useless app Ive ever installed. It gives me all the details of a shipment that arrived four days ago but I can barely see any of the general info about a package arriving today. As for seeing the details of said package, no chance.

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