UPS is very frustrating

This review is more for the service than the app. Why anyone would use this frustrating service is beyond me. Lately, packages shipped to me via UPS have been transferred to the post office, thereby delaying delivery by 1-2 days. Today, I received a delivery notice. I called the number to request they hold it at the service center, which is 2 mins from my office, so I could pick it up first thing in the morning. They refused citing some clause in the shippers contract. Instead, they are going to put it on a truck and deliver it to some satellite location across town, delaying delivery by at least another day. How asinine! Why would the shipper care where I picked up the package from and why is that even an option? Use Fed-Ex instead, theyre cheaper and not so difficult to work with.

Dont use UPS about UPS, v3.2.3