UPS App Anmeldelser

Läuft alles super! Alle nötigen Informationen vorhanden!

I haven’t received any package for this order,but system showed that it was delivered,and I claimed that two months ago,but it hasn’t been solved until now! It was wealth nearly $300,and was handled badly! What a terrible experience!

Excellent service

Impossible to change delivery even though offer to change!

I appreciate my drivers soooo much!! They’re always efficient & thoughtful of my packages! THANK YOU DRIVERS!!

Im trying to change delivery to the facility and it keeps telling me request failed

Thanks

Unable to update shipping address

Driver was perfect

My typical UPS (weekday) driver would never have done this. The Saturday diver left two large boxes outside in pouring rain on snow covered steps- with no covering. Boxes wrecked and contents are soaked.

Would be nice if notification estimated less than four hours

You are scheduled to bring out my medicine on Monday. I was not going to be home. I tried to change it to Thursday or Friday, but you’re gonna charge me $10 even though you’re planning on going out there Monday when you could just push it to Thursday or Friday. This is worse than the government.

Fantastic Company

Nothing working

I received a notice informing me my package has been delayed by customs. Why does my package require customs clearance when it’s from a supplier in the US.

Does not deliver to my front door as per instructions. Delivers to locker in mailroom and doesn’t provide the locker number for pick up. Sorry service. Worst carrier service.

Like always , better fast services and shipping

Anything I need to know about my package I can check right here

I put in delivery instructions twice and the driver did not follow the instructions. The driver was to leave the package at the neighbors house and he did not.

Constantly “having technical errors “ try again later.

Terrible. I pay for this service and I never know where it is going to be delivered. It might be to my son’s house or the neighboring grain elevator. Quit being lazy and deliver to the address that is in the package.

I had a delivery scheduled for yesterday and it never arrived. Today I go to check the status and it shows a new delivery date was requested. I never requested that. The virtual assistant is useless.

Sad customer service

This package was delayed 3 x before last deliver date represented…..(?). Now another 2 days?

Hard to have text conversation with live help

My package was initially showing out for delivery yesterday. UPS informed me that the sender requested to delay the delivery date. I contacted the sender to confirm that was false information. UPS failed to deliver an expedited package and blamed it on Chase!

Don't bother to download app. It is impossible to verify email, despite multiple requests to resend a verification code. Now I'm wondering how I will be able to be notified of delivery of temperature-sensitive medication to my south Florida address. Update: The app finally finished verifying after an hour. I was unable to request that the UPS driver to ring the door bell on delivery, only leave package at the front door. As a result, my temperature-sensitive medication sat outside in the heat until I received a notification 20-30 minutes after the package was delivered—not the driver’s fault, it was an app problem. Please fix this issue for those who can only afford their life-dependent medication by UPS.

App is complicated and glitchy!

Constant nagging to leave a review. Here it is: stop nagging people to leave reviews

Paid for next day air service and didn’t receive the service, package, or offer of a refund. Customer aren’t valued neither is Customer Service!

Ups went down with service and people working are very racist

The service is just getting worse every day. I paid for 2 air and it’s been 3 days and they don’t even know where it is and when I called them I was told she escalated the issue and someone would call and they couldn’t even do that!

They keep saying my package was undeliverable, but it’s going to CVS for me to pick up. When I go to pick them up I’m told, UPS never came the day they claim they tried to deliver the packages.

Twice this week

Came home early from work, package to be delivered - been on the truck since 9:30 am. I was here - where were they? Sorry, we screwed up - wait 3 more days. You’ll be home Monday - right. Oh well. UPS doesn’t deliver again. Well done boys.

Left package at the wrong house. I had to walk around the neighborhood to find it. Thanks goodness for an honest neighbor or I might as well kissed the package goodbye.

Derrick has been the Delivery Person on my route for some time now. I was anxiously awaiting this delivery as it was for my prescription eyeglasses. When I saw the truck stopping outside I was waiting at the door for him and he placed the package in my hands. He is a ***** employee: polite, friendly, professional and usually ahead of schedule for delivery. Great employee-give him some appreciation for ALWAYS doing a great job.

No one rang my bell or knocked on my door

Followed instructions to ring doorbell. Thank you !!

Package not delivered-2nd package not delivered on time Should have used FedEx?

Good service

The driver / delivery guy was super helpful - carried the heavy item to where I needed it. So grateful for his kindness.

Horrible drivers. Horrible app

They delivered my package to the wrong house 4/11/2025. How are you going to fix this????

Garbage

Fast Delivery excellent

Still waiting for my flowers this is not acceptable. It's been out since 930 this morning.

Excellent updates

Never works

Sent to wrong address—their mistake and I still don’t have my money back and I’ve spent hours trying to resolve it. Awful service.